Technical Support

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Golden Shield Fire how to solve product problems in time?


1. Jindun Fire Department has set up a special technical service department with fixed liaison staff and telephone numbers to be responsible for business communication, fault handling and other work.

2, the user service center on the quality of customer visits, calls, letters in a timely reply, and classified records processing, need to on-site service, timely dispatch personnel to the door for service;

3. The company will repair or replace the equipment free of charge when the equipment fails to work normally during the effective period from the time when the on-site equipment is connected and put into use.

4. During the warranty period, the company will start immediately after receiving a phone call to ensure timely door-to-door service.

Enclosure:

Hot keywords: Internet of Things, alarm system, emergency lighting, evacuation indication

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